Six analytics reports show how the whole agency is doing: revenue against target, the sales funnel, booking volume, customer segments and staff performance. Each module adds its own report page, and finance adds a profit and loss report, so every team works from the same numbers.
TravelSuite ERP includes reports and analytics built for travel agencies. Dashboard Analytics gives an executive summary of revenue, bookings, new customers and blended margin, with monthly performance, revenue by module, quick stats, year-on-year growth, weekly booking activity and top destination countries. Every analytics report has a period selector and an export option.
The Sales Report follows enquiries through quotations, follow-ups, accepted proposals and confirmed bookings to paid and closed, and shows the channel mix, a month-on-month comparison and top performing packages with units, revenue and margin. The Booking Report covers weekly volume, status distribution, results per module and booking lead time.
The Customer Report shows segments such as new, returning, high-value, corporate and agent-referred customers, lifetime value by segment, acquisition sources, geographic spread and top customers by revenue. The Revenue Report compares actual revenue with target, breaks revenue down by module and payment method, builds a profit bridge to net profit and projects the next three months.
Staff Performance compares each staff member's customers, bookings, booking value, proposals and quotations, activity and module results such as lead conversions, completed tasks, resolved tickets and closed conversations. Finance adds a profit and loss report, and modules such as CRM, visa, Hajj and Umrah, conversations, support tickets, tasks and HR each have their own reports.
Six analytics reports look across the whole agency. Each module adds its own report page, so visa, pilgrimage, CRM, support and HR teams get numbers that match their work.
Example data.
The booking report shows weekly volume, status, module mix and how far ahead people book. The customer report shows segments, lifetime value and where new customers come from.
Confirmed Pending Cancelled
Example data. Both reports can be exported.
12 features included in Reports & Analytics
See it in a demoBookings, leads, quotations and tickets are recorded in their modules.
Choose the month or date range for the report.
Start from revenue, bookings, customers and margin.
Use the funnel, lead time and cancellation figures to see where sales slip.
Review staff performance, top packages and revenue by module.
Export the report for partners, managers or your accountant.
The revenue report breaks the month into a profit bridge, tracks actual revenue against target and projects the next three months from the trend.
Example data.
| Task | Without TravelSuite | With TravelSuite ERP |
|---|---|---|
| Monthly figures | Compiled from several spreadsheets | Analytics reports from the same data |
| Sales leaks | No idea where enquiries drop | Funnel from enquiry to paid booking |
| Profit | Known after month-end | Profit bridge and margin by module |
| Staff results | Judged by impression | Bookings, conversions, tasks and tickets per person |
| Planning | Gut feeling | Target vs actual and a three-month forecast |
Dashboard Analytics, Sales Report, Booking Report, Customer Report, Revenue Report and Staff Performance, plus a profit and loss report in finance and report pages inside modules such as CRM, visa, Hajj and Umrah, support tickets, tasks and HR.
Yes. The Sales Report shows a funnel from enquiry to quotation, follow-up, accepted proposal, confirmed booking and paid booking, with the share that moves to each next stage.
Yes. The Revenue Report shows target against actual revenue by month, the achievement percentage, revenue by module and payment method, and a profit bridge from revenue to net profit.
Yes. The Revenue Report projects the next three months from the trend, with a confidence level for each month.
Staff Performance compares customers, bookings, booking value, proposals and quotations, recorded activity, CRM conversions, completed tasks, resolved tickets and closed conversations, for any date range.
Customer segments, lifetime value by segment, acquisition sources, bookings by city and top customers by revenue.
Yes. Analytics reports have an Export button, module reports offer CSV export, and some reports can also be printed.
Yes. Modules such as CRM, visa, Hajj and Umrah, conversations, support tickets, tasks and HR include report pages focused on their own work, alongside agent and vendor performance pages.
Bookings, customers, payments and accounts stay in one database, so this module shares data with everything else automatically.
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