Travel agency software: the complete buyer's guide for 2027
What travel agency software does, which features matter for your type of agency, how pricing works, and how to run a fair evaluation and a calm migration.
Book and ticket flights through Amadeus, Sabre, Travelport and Galileo, and manage hotels, tour packages, transport, visas, Hajj & Umrah, CRM, HRM, accounting and agents in one platform.
Example of the booking engine your customers and agents will use.
Every service shares the same customers, agents, pricing rules and accounts, so nothing is entered twice.
Search and book fares, issue tickets, manage PNRs, reissues, refunds and void requests.
Explore flight bookingYour own hotel contracts and supplier rates side by side, with room-level markup and vouchers.
Explore hotel bookingPilgrim registration, passport and visa tracking, group allocation, Makkah & Madinah hotels, packages and instalment payments.
Explore Hajj & UmrahCountry requirements, document checklists, application stages and status updates for each applicant.
Explore visa processingBuild day-by-day itineraries, departures, inclusions and group pricing, then sell them online.
Explore tour packagesAirport transfers, intercity transport and rentals with vehicles, drivers and route pricing.
Explore transport bookingOne inventory, two storefronts.
Your team works from one centralized system instead of spreadsheets, chat groups and separate accounting software.
Customer profiles, lead pipeline, travel history and follow-up reminders.
Quotations, sales targets, staff performance and conversion tracking.
Double-entry ledgers, supplier payables, agent balances, bank and cash.
Employee records, attendance, leave, payroll and role permissions.
Support tickets, assignment, SLAs and full conversation history.
Office and trip expenses, approvals and branch-wise cost tracking.
Branded invoices, money receipts, partial payments and dues.
Sales, profit per booking, receivables, payables and cash flow.
Assign tasks, track deadlines and automate routine handovers.
Your website, AI assistants and every customer chat are connected to the same CRM and bookings.
Customers find you on your website or social channels, start a conversation, become a qualified lead, convert into a booking and flow straight into finance and operations.
Travellers discover you through your website and online booking.
Chats from every channel land in one shared inbox.
Leads become quotations and confirmed bookings.
Ticketing, accounts, HR and support run in one ERP.
Reports show what sells and where to grow next.
Your logo, colours, domain and email templates.
English, বাংলা, العربية and any language you add.
BDT, USD, SAR, AED and more with exchange rates.
Visa, Mastercard, PayPal, Stripe, Apple Pay and more.
Rules by service, supplier, agent group or date.
Control what each staff member and branch sees.
Landing pages, offers, blog posts and meta tags.
Branded PDF invoices, e-tickets and hotel vouchers.
Bring your own supplier credentials and we connect them. New integrations are available on request.
Local teams in the USA, Malaysia and Bangladesh support agencies in every market we serve.
From Hajj & Umrah operators to B2B consolidators, here is how agencies use the platform.

United Kingdom
Visa, flights, hotels and every business module on one platform

Dhaka, Bangladesh
Flights, hotels, visas and tour packages on one platform

Dubai, UAE
Visa processing, flights and the business ERP on one platform

Jordan
Tour packages, hotels and transport on one platform

Bangladesh
Visa processing, Hajj & Umrah and tour packages on one platform

USA
Cabin, hotel and resort booking on one platform
Very satisfied with the admin panel and the front end. You've done phenomenal work for Imigo. Thanks to Mr. Shafiqul Islam and his team for their support throughout.Visa, flights & hotels on one platform
SyedFounder · ImigoSince FlyAvro moved to TravelSuite ERP, bookings, invoices and follow-ups run from one dashboard. We save hours every week and support is quick.Everything in one dashboard
Abubakar SiddiqFounder · FlyAvroOur visa files, flight bookings and accounts now run in one system. Every application is tracked stage by stage, and our Dubai team has one clear view of the business.Visa, flights & ERP in one place
Golam KibriaManaging Director · Global Sky VisaAt Bengal Pass, flights, hotels, visas and tour packages now run on one platform. Bookings, payments and reports are finally in one place.Flights, hotels, visas & tours together
Auvi Deb NathFounder · Bengal PassGuests book our cabins and resorts online, and every room, rate and booking is managed from one dashboard. Availability is always accurate.Cabin & resort booking
We build Jordan tour packages once, with hotels and transport included. Petra, Wadi Rum and Dead Sea trips are now managed in one place.Tours, hotels & transport together
Start with the services you sell today and add modules as you grow.
For small agencies going digital
Billed monthly
Buy nowFor agencies with a sales team
Billed monthly
Buy nowFor B2B agencies & Hajj operators
Billed monthly
Buy nowFor consolidators & groups
Tailored contract
Talk to sales
GuidesWhat travel agency software does, which features matter for your type of agency, how pricing works, and how to run a fair evaluation and a calm migration.
Hajj & UmrahA season-by-season guide to moving pilgrim records, packages, rooms, instalments and supplier bills out of spreadsheets and into one system, with a 6 to 8 week plan before your next departures.
B2BHow consolidators and B2B agencies set up, track and pay sub-agent commission correctly, from the first rule to the month-end close.
Both. It combines B2B & B2C booking, a travel ERP (CRM, sales, finance, HR, help desk), your agency website, AI automation and an omnichannel inbox, all sharing one database.
Yes. Manage pilgrim registration, passports and visas, group allocation, Makkah and Madinah hotels, transport, packages and instalment payments.
Yes. Messages from WhatsApp, Messenger and Instagram arrive in one shared inbox, can be assigned to team members and turned into CRM leads.
International gateways including Visa, Mastercard, American Express, PayPal, Stripe, Apple Pay and Google Pay, plus bank transfer, agent wallet and regional options such as bKash. Other gateways can be added on request.
Yes. Choose our managed cloud on a monthly or yearly plan, or buy a lifetime license and we install it on your server free of charge.
Most agencies go live in 7 to 14 days, including branding, domain, payment gateway, data import and staff training.
Book a free walkthrough or message our team on WhatsApp.